Airbnb Introduces New Features to Its App

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9 hours ago

Summary

Airbnb introduces new social features and AI-powered customer service agent; app update aims to provide a safer and more personalized user experience

Key Points

Users can create group chats for people who have been to an experience together
Apart from the social feature, the app update also includes an AI-powered customer service agent that provides answers within chat

Why It Matters

The new features aim to provide a safer and more personalized user experience by enabling users to connect with others and receive instant support.

Author

Ivan Mehta

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